Clinical-trial device recovery

Your devices
come back.
Without the chasing.

Divolvi automates end-of-trial device recovery — AI outreach to your sites, prepaid labels on your own carrier account, device valuation, and FDA/NIST compliance certificates. One pipeline, zero spreadsheets.

AI-driven outreachYour FedEx accountFDA & NIST compliant
LIVERecovering devices across your sites
The platform

Everything the back-office needs

Six moving parts of device recovery, unified into one automated pipeline.

AI Coordinator

AI Coordinator

AI email campaigns reach your site contacts at trial end, chase every device, and read the replies straight back into the pipeline. No rep time, no spreadsheets.

Labels on your own account

Labels on your own account

Prepaid FedEx labels on your own carrier account, with pickup scheduling and tracking. Shipping cost stays yours. UPS coming soon.

Device valuation

Device valuation

Every returned unit is graded and valued on arrival. AI market valuation backed by live web data.

Compliance certificates

Compliance certificates

FDA / NIST PHI-wipe attestation generated per device, audit-ready by default.

Hybrid billing

Hybrid billing

A monthly subscription metered per active site, plus a per-recovered-device fee. All reconciled and invoiced automatically.

One live pipeline

One live pipeline

Outreach, transit, receipt, valuation and compliance. Every trial, site and device in one real-time view.

How it works

From trial end to audit-ready

One automated pipeline moves every device from the site back to your warehouse, and documents each step.

01

AI outreach

At trial end, the AI Coordinator emails each site contact and works every reply until the devices are ready to ship.

02

Label & pickup

A prepaid FedEx label is generated per box on your own account, and carrier pickup is scheduled.

03

In transit

Every box is tracked door to door, with status flowing into one live pipeline.

04

Received

Operations confirms each returned device in hand at your warehouse.

05

Assessed & valued

Each unit is graded and valued on arrival with AI market valuation.

06

Certified

An FDA / NIST PHI-wipe certificate is generated per device — audit-ready.

Built for your team

One platform, two jobs

Divolvi fits both sides of Clinical Trial logistics: The strategic portfolio view and the daily action queue.

Admin · Logistics Manager

See the whole portfolio

Trials, sites, recovery status, device valuations and compliance across every study — the strategic weekly view, with reports and financials.

Operations · Logistics Agent

Know what's due today

A tactical action queue: which sites to chase, which boxes to label, what's in transit, everything scoped to the sites you own.

Compliance

Audit-ready by default

Every recovered device leaves a documented chain of custody from the site contact's first reply to the final PHI-wipe certificate.

  • PHI-wipe attestation

    Every recovered device gets an FDA / NIST 800-88 PHI-wipe certificate, generated per device.

  • Full chain of custody

    Every site edit, deployment, shipment and receipt is captured in an immutable audit trail.

  • Isolated by customer

    Each organization's trials, sites and devices are fully partitioned — data never crosses tenants.

PHI-Wipe Certificate
NIST 800-88 · Generated
DeviceSample unit
MethodCryptographic erase
Chain of custodyComplete
Value of recordDocumented
Audit-ready

Stop chasing devices. Start recovering them.

Run the full recovery pipeline on your own trials and sites — free for 90 days. Book a demo and we'll get you set up.